All of our products are made by top manufacturers who care about toy safety, quality and value. Your order will ship factory-fresh directly from our warehouse to your door. We carefully inspect and beautifully package every order before shipment to ensure that you receive high quality products that are delivered accurately every time you order. A note about product sizes: The product sizes listed are provided by the manufacturers. It is customary in the plush industry to measure stuffed animals stretched from head to foot (or nose to tail, depending on the creature). So, no matter how the item is posed in the picture, the size given indicates the overall length of the item. We understand that product descriptions are very valuable when purchasing items online and we hope this helps. We want you to be completely satisfied with your order. We stand behind every product we sell with a money back guarantee.